Shipping policy
Prime Cuts Bodybuilding – Shipping Policy
Last updated: May 2026
Who We Are
Prime Cuts Bodybuilding has been proudly serving bodybuilding fans for over 40 years. We ship orders from both our USA dispatch office and our Australian office, choosing the best option to deliver your order efficiently and reliably.
Shipping Rates
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Flat Rate Shipping: $5.95 USD First Class Airmail shipping worldwide to your door.
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Free Shipping: All orders totaling $40.00 USD or more qualify for Free Shipping worldwide (no coupon code required).
Shipping charges (if applicable) are calculated automatically at checkout based on your order total.
Packaging
All orders are shipped in ultra‑lightweight DVD holders placed inside a protective padded plain white envelope.
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There are no markings on the envelope other than the customer’s delivery address.
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This ensures discreet, secure, and efficient delivery while helping keep shipping costs low.
Processing Times
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Orders are typically processed and dispatched within 1 business days after payment is received.
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Orders placed on weekends or public holidays are processed on the next business day.
You will receive a confirmation email once your order has been shipped.
Estimated Delivery Times
We ship worldwide using First Class Airmail from our USA or Australian office, depending on the destination and stock availability.
Estimated delivery times:
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United States & Canada: 7–15 business days
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United Kingdom & Europe: 7–15 business days
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Australia & New Zealand: 3–7 business days
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Asia & Pacific: 10–15 business days
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Rest of the World: 14–28 business days
These are estimated time frames. Actual delivery times may vary due to customs processing, local postal services, peak periods, or other factors beyond our control.
Our 40+ Year Service Commitment
Our long‑standing policy to our valued customers is simple:
We always make sure you get what you ordered.
If your order does not arrive within the stated delivery time for your region, please contact us. Once we confirm that the expected delivery window has passed:
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We will re‑send your order at no additional cost to you.
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We may ask you to confirm your shipping address and order details to ensure successful delivery of the replacement.
Your satisfaction and receiving exactly what you ordered is our top priority.
Lost, Delayed, or Damaged Shipments
If you believe your shipment is lost, significantly delayed, or has arrived damaged:
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Contact us with your order number, name, and address.
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For damaged items, please include clear photos of the packaging and contents.
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We will work with you promptly to resolve the issue, which may include resending your order in line with our service commitment.
Address Accuracy
Please ensure your shipping address is complete and accurate at the time of checkout.
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We are not responsible for non‑delivery or delays caused by incorrect or incomplete addresses provided by the customer.
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If an order is returned to us due to an incorrect address, we will contact you to arrange reshipment; additional shipping charges may apply in such cases.
Contact
If you have any questions about this Shipping Policy or your order, please contact Prime Cuts Bodybuilding using the contact details provided on our website, and include your order number so we can assist you quickly.